Exit Interview Guide

Conducts insightful exit interviews that uncover actionable retention insights. Covers question design, conversation techniques, data analysis, and translating feedback into organizational improvements.

Usage

Specify the departing employee's role, tenure, and departure reason if known. Describe your company's exit interview process (or lack thereof) and what insights you most want to gather.

Examples

• "Create an exit interview question set for a software engineer leaving after 2 years for a competitor"
• "Design an exit interview process that captures honest feedback while maintaining a positive final experience"
• "Build an exit interview data analysis template to identify retention trends across 20 departures"

Guidelines

• Have someone other than the direct manager conduct the exit interview for more honest responses
• Ask open-ended questions about experience, management, growth opportunities, and what could have changed their decision
• Focus on systemic issues, not individual complaints; look for patterns across multiple exit interviews
• Keep the tone appreciative and forward-looking; burning bridges serves no one
• Create a quarterly report summarizing exit interview themes and present actionable recommendations to leadership