Privacy Policy

1. Information We Collect

When you create an account, we collect:

• Account information: Your name, email address, and profile picture (provided by Google or GitHub when using OAuth login).
• Configuration data: OpenClaw configurations you create and save to your account.
• Usage data: For authenticated users, we log page views including IP address, browser user agent, referring URL, and UTM campaign parameters (utm_source, utm_medium, utm_campaign).

2. How We Use Your Information

• To provide and maintain the service
• To authenticate your identity
• To store and manage your OpenClaw configurations
• To manage Docker instances you launch
• To prevent abuse and enforce rate limits

3. Data Storage and Security

Your data is stored on our servers hosted by Hetzner. Configuration data is stored in a PostgreSQL database. We take reasonable measures to protect your data, including HTTPS encryption for all traffic and secure server access controls.

Each deployed bot instance runs in an isolated Docker container with its own dedicated storage. Instances are separated from each other — no user can access another user's data or configurations.

We do not use your configurations, conversations, or any instance data to train AI models.

4. Third-Party Services

We use the following third-party services:

When you deploy an instance, your configuration is passed to a Docker container that connects to third-party LLM providers (such as OpenAI, Anthropic, Google, or DeepSeek) and chat platforms (such as Telegram, Discord, or the built-in Web UI) on your behalf.

• Google OAuth: For authentication. Subject to Google's Privacy Policy.
• GitHub OAuth: For authentication. Subject to GitHub's Privacy Statement.
• Hetzner: Server hosting infrastructure.

5. Data Retention

We retain your account data and configurations for as long as your account is active. You can delete your configurations at any time from the dashboard. If you wish to delete your account entirely, please contact us.

6. Your Rights

You have the right to:

• Access your stored data
• Delete your configurations
• Request deletion of your account

7. Cookies

We use essential cookies for authentication (session tokens). We do not use third-party analytics services. We collect basic usage data (page views, referrer, UTM parameters) for authenticated users only, using our own first-party system.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes by updating the date at the top of this page.

9. Contact

If you have questions about this privacy policy, please contact us at [email protected].