Troubleshooting
Free Up Disk Space
When you hit DISK_EXCEEDED, your bot is using more storage than your plan allows. The bot keeps running so you can clean up yourself — this guide explains what counts toward your quota, what is safe to delete, and how to keep usage in check.
How the Limit Works
Each instance has a storage budget set by your plan. Lite includes 10 GB; Pro includes 40 GB. The number measured is the size of ~/.openclaw inside the container — that is your workspace, memory, agents, plugins, and any files the bot has created or downloaded.
When the total goes over the limit, the bot keeps running so you can clean up yourself — only the dashboard flags it with DISK_EXCEEDED and shows a cleanup nudge. If usage climbs far past the limit (1.5× cap), the bot is paused as a host-protection circuit breaker; it auto-resumes once usage drops back under that threshold.
What Counts Toward Storage
- Workspace — anything the bot has saved, downloaded, or generated under
~/.openclaw/workspace. This is usually the largest contributor. - Memory — long-term notes the bot keeps about you and your work. Small (typically under 1 GB) and worth preserving.
- Agents — installed agents and their state. Small unless you have installed many.
- Skills and plugins — usually negligible, but third-party skills can pull in large dependencies.
- Logs and config backups — auto-rotated; small but accumulate over time.
The Usual Suspects
Most over-quota cases come from one of these patterns:
- Image-generation tools (ComfyUI, Stable Diffusion, Flux) installed inside the workspace, with one or more model checkpoints. A single SDXL checkpoint is around 6.5 GB; a Stable Diffusion 1.5 model is around 4 GB.
- Tarballs the bot or you created for backup purposes (
backup.tar.gz,workspace_backup_*.tar.gz) that were never deleted afterward. - Datasets, scraped websites, downloaded videos, or large training logs left in the workspace.
node_modulesfrom a project the bot was helping you build, which can be several GB.
How to Free Space
The bot keeps running while flagged, so you can clean up directly via chat. In a chat with the bot, send something like:
Show me the 10 largest files and folders in /home/node/.openclaw,
sorted by size. Do not delete anything — just list them.Then ask it to remove what you no longer need. Once total usage drops below your plan limit, the dashboard flag clears on the next health check (within ~2 minutes).
Two other options if self-cleanup is not enough:
- Ask support to clean up for you. Email [email protected] with the folders or files you want removed. The team can run the deletion without losing your memory, agents, or credentials.
- Upgrade to Pro. Pro raises the limit to 40 GB. Existing recurring Lite subscriptions are upgraded prorated, so you only pay the difference for the rest of the current period.
Safe to Delete
- Image-generation model files in
workspace/ComfyUI/models/(you can always re-download them later). - Tarballs and zip archives the bot created (
*.tar.gz,*.zip) underworkspace/. node_modulesdirectories from past coding projects.- Datasets, scraped pages, downloaded videos, or test outputs you no longer need.
- Old log files and crash dumps under
workspace/.
Do Not Delete
~/.openclaw/openclaw.json— your bot configuration. Removing it forces a re-pair on every channel.~/.openclaw/credentials/— channel auth tokens. Removing this forces you to reconnect Telegram, Discord, etc.~/.openclaw/memory/— long-term memory. The bot will lose what it knows about you.~/.openclaw/agents/— installed agents and their state.
Or: Upgrade to Pro
If your bot has a legitimate need for the space — running ComfyUI, hosting a large dataset, building a sizable project — Pro raises the limit to 40 GB and includes 3 instances and 10 credits per month for $20/mo. Upgrading from a recurring Lite subscription is prorated, so you only pay the difference for the rest of the current period.
Compare plans for full feature differences.
Still Stuck?
Email [email protected] with the bot name (you can copy it from your Dashboard) and what you would like deleted. Most cleanup requests are handled within a few hours.